Terms & Conditions
Agreement: Each accepted order shall constitute a legally binding contract between the Supplier and Customer and will be referred to as an Order. Based on the Order, the Supplier will supply products and services, including but not limited to: printing, packaging, replication of vinyl records, mastering services, fulfillment and distribution.
Payment: Unless you have a pre-existing payment arrangement with MRP through a label, 100% payment is due up front before MRP will proceed with cutting the lacquers or printing any artwork. Over/Under runs will be plus or minus 10% of the amount ordered. Shipping costs are paid by the customer. All major credit cards are accepted (with a 3% surcharge), as well as checks and PayPal accounts. You are billed for the actual finished quantities (which means we may send you another invoice at the end of your order or send you a reimbursement check). The Supplier will not proceed with future orders if there is a balance on a customer’s account from a previous order.
Delivery: Supplier will do everything in it’s power to meet the agreed upon delivery date with the Customer. Delivery dates are approximate and subject to variations customary in the industry. Unforeseen delays may occasionally occur.
Risk of Loss: Full risk of loss passes to the Customer upon delivery of the merchandise to the Customer. Claims for lost or damaged shipments must be made directly to the carrier. If damage appears to be done by the Supplier prior to shipping, a claim must be made within 48 hours of delivery. Additionally, the Supplier is not responsible for damage incurred as natural wear and tear of the product. If the damage isn’t found to be the responsibility of the Supplier, the Supplier is not responsible for expenses incurred during examination of the Customer’s claim of damage.
Returns: Merchandise may be returned only with the prior written consent of the Supplier. Returned items must also reference the Supplier’s invoice number. Returned items will be replaced or a credit will be given to the Customer.
Shortages: Claims of shortages of delivery must be made by the Customer to the Supplier within ten (10) days of delivery. If the Customer contacts the Supplier after ten days of delivery, the claim will be voided.
Insurance: The Supplier is not responsible for damages to the Customer’s merchandise when stored at the Customer’s warehouse.
Storage: The Supplier will not store the Customer’s product once production is complete. If the Supplier stores products for more than 30 days, the Supplier may destroy the product at it’s discretion and no refund will be given to the Customer.
Limitation of Actions: The Customer has 90 days to file a complaint against the Supplier in the event of a breach of contract. After 90 days, there is no case.
Intellectual Property: The Customer warrants that the products ordered do not infringe upon any copyright or intellectual property rights. The Customer also warrants that all mechanical rights have been obtained and all royalties have been paid if applicable. The Supplier is held harmless against any claim, dispute, or penalty relating to any infringement or alleged infringement of any copyright or proprietary rights between a third party.
Attorney Fees: If any legal action is necessary to enforce or interpret the law of this agreement, the prevailing party shall be entitled to reasonable attorney’s fees, costs, and disbursements in addition to any other relief which he/she may be entitled. This provision shall be construed to provide for attorney fees, investigation fees, and costs incurred in enforcement of any judgment resulting from dispute under this agreement.
Severability: Should any clause or provision of this Agreement be construed by a court to be void, invalid, or unenforceable, such decision shall affect only the clause or provision interpreted. It is the express intent of the parties that the court construe said clauses and provisions so that their meaning and intent be enforceable to the fullest extent permitted under the law.
Governing Law, Jurisdiction, & Venue: This Agreement shall be construed and governed by the laws of the State of Tennessee. The Customer further agrees that all sales made are made with the terms of this Agreement and are performed within the State of Tennessee.
Personal Responsibility: The Customer accepts full personal responsibility for the repayment of any indebtedness that the Customer generates, should payment become delinquent to the Supplier.
Right to Sell or Dispose: If the Customer fails to pay, accept delivery or pick up any finished product within 30 days of product completion, MRP has the right to sell, dispose, or distribute any product, negatives, masters, tapes, stampers, mothers, jackets, records, etc. until all amounts due to MRP are paid in full.