Job Summary:

The Accounts Receivable Billing Clerk (A/R Billing Clerk) is responsible for correctly billing clients for goods/services.

Duties/Responsibilities:

• Create invoices and email them to clients/customers
• Communicate with Customer Service and Shipping teams to obtain the information necessary to accurately create the client/customer invoices
• Resolve discrepancies that clients/customers may have with their billing
• Help with reconciliation of sales order records with shipping documents 

Required Skills/Abilities: 

• Positive attitude with a welcoming and friendly demeanor
• Punctual and dependable
• Trustworthy and ethical
• Excellent verbal and written communication skills
• Ability to maintain confidential information 
• Excellent organizational skills and attention to detail
• Ability to follow and read instructions/schedules to carry out assignments
• Ability to function well in a high-paced, and at times stressful, environment 
• Ability to communicate clearly and effectively with all associates 

Education and Experience:

Prior experience in an accounting/billing position.  

Prior experience with Microsoft Office and Google Apps preferred

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Job Summary:

The Customer Service Representative will act as a liaison, providing product/service information, answering questions, and resolving any problems that our clients may face ensuring that their   experience with the company is positive.

Duties/Responsibilities:

• Receive and enter orders from clients/customers
• Provide information regarding the status of client/customer orders
• Listen to and resolve customers’ concerns, issues, and questions
• Provide introductory information to new customers
• Follow up with clients/customers to check that they are satisfied with any purchases
• Inform clients/customers about additional products and services
• Escalate problems and concerns
• Work with production and other team members to find appropriate solutions to problems

Required Skills/Abilities:

• Interpersonal and customer service skills
• Ability to analyze and problem solve
• Excellent organizational skills and attention to detail
• Ability to handle a high volume of calls and/or emails daily
• Ability to share work among a customer service team
• Excellent verbal and written communication skills
• Excellent time management skills with a proven ability to meet deadlines
• Ability to prioritize tasks/excellent time management skills
• Ability to function well in a high-paced and at times stressful environment
• Attentiveness and patience
• Ability to find the positive in any situation

Education and Experience:

Prior experience in a customer service position or similar

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Job Summary:

The Material Handler is required support the production floor by efficiently replenishing, moving, sorting and recycling PVC compound in a manufacturing setting where vinyl records are produced.  

Duties/Responsibilities:

• Replenish PVC compound to keep up with production of record presses

• Read production schedule to determine what color of compound is required for each press

• Replenish each press with the appropriate color until the job is complete

• Assist in job changeovers when a compound color change is required 

• Recycle PVC compound 

• Gather recyclable compound by-products from the production floor and transfer that by-product to the sorting/recycling area

• Sort the by-product by color and prep for recycling

• Use grinding machinery to recycle by-product and transfer the recycled by-product compound into bins

• Weigh, tag and record completed bins of recycled compound

• Maintain a clean and safe work environment

• Other duties within department that may be assigned

• Adhere to all safety rules and regulations 

Required Skills/Abilities: 

• Ability to follow instructions to carry out assignments

• Knowledge of warehouse equipment, forklift, reach lift, pallet jack

• Ability to handle a physically demanding workload with heavy lifting and moving 

• Excellent verbal and written communication skills 

• Excellent organizational skills and attention to detail

• Excellent time management skills with a proven ability to meet deadlines

• Ability to prioritize tasks 

• Ability to function well in a high-paced and at times stressful environment

Education and Experience:

Prior experience as a forklift driver in a company setting (Warehouse, Manufacturing Facility, etc.)

Experience with forklift, reach lift and pallet jack

Experience with warehouse inventory management procedures

Physical Requirements: 

Potential lifting of up to 60 lbs.

Extended periods of standing, lifting and moving

Due to the open environment of the facility, working in various weather conditions is required

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Job Summary:

The Vinyl Press Operator operates a vinyl record pressing machine to produce high-quality records.  This position is also required to check the finished product for good quality.  

Duties/Responsibilities:

• Start and shut down presses & monitor their operations

• Make necessary adjustments to maintain quality of finished product

• Maintain cleanliness of equipment and assigned production area 

• Consistently meet production schedule plan by reading and understanding the schedule

• Complete necessary documentation for jobs being pressed and completed

• Maintain a constant visual on product produced and perform visual quality inspections on records pressed on your machines

• Determine and report press and product malfunctions to appropriate personnel

• Communicate effectively with managers, supervisor and other associates

• Follow all safety and company policies and procedures

• Other related duties as assigned

Required Skills/Abilities: 

• Ability to follow and read instructions/schedules to carry out assignments

• Comfortable in working around heavy duty machinery in a manufacturing environment

• Ability to communicate clearly and effectively with all associates 

• Ability to handle a physically demanding workload – standing for long periods of time, heavy lifting and moving

• Excellent organizational skills and attention to detail

• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment

Education and Experience:

Prior experience in a manufacturing environment preferred but not required

Physical Requirements: 

Potential lifting of up to 60 lbs.

Extended periods of standing, lifting and moving

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